7ezd's Privacy Policy

1 Introduction

7ezd ("we", "our", or "platform") provides a safe and reliable online casino and betting experience for players in Bangladesh. By accessing our website 7ezd.cam or completing registration, you are considered to have accepted all terms of this privacy policy.

This privacy policy ("policy") explains how 7ezd collects, uses, stores, and discloses your personal information. We place the highest importance on your privacy and are committed to keeping your information secure.

In this policy, "personal information" refers to any information that can directly or indirectly identify you, such as your name, email address, phone number, financial information, and device-related information.

2 What Information We Collect

7ezd collects only the information necessary to provide you with a safe, reliable, and personalised service. Our data collection comes from two main sources.

2.1 Information You Provide

Information you provide yourself during registration, login, or account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Payment information (bKash number, Nagad number, Rocket number, Upay number, or bank account details)
• National ID card or passport number (for identity verification)
• Gaming preferences and settings

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Website usage patterns and time
• Transaction history and gaming activity
• Cookie and local storage data
• Log file information

3 How We Use Your Information

7ezd uses the collected information for the following legitimate purposes. We will never use your information for any other purpose without your consent.

3.1 Account and Service Management

• Creating, verifying, and managing your account
• Processing financial transactions including deposits and withdrawals
• Providing bonuses and promotions
• Managing VIP membership
• Providing 24/7 customer service

3.2 Security and Compliance

• Preventing fraud and money laundering
• Complying with applicable laws and regulations
• Verifying your identity
• Ensuring account security

3.3 Service Improvement

• Improving platform performance and user experience
• Diagnosing and resolving technical issues
• Launching new games and services
• Providing personalised recommendations

3.4 Communication

• Sending important updates and security notifications
• Informing you about promotional offers and bonuses (subject to your consent)
• Responding to customer service requests

4 Information Storage and Retention

7ezd retains your personal information only for as long as necessary or legally required. Retention periods are determined according to the following criteria:

• Account Information: For as long as the account is active and for a specified period after closure in accordance with regulatory requirements.
• Financial Transaction Records: Long-term retention in accordance with applicable financial regulations.
• Gaming History: For the period necessary to maintain responsible gaming standards.
• Communication Records: For improving customer service quality and resolving disputes.
• Cookie Data: According to the individual expiry period of each cookie.

If your account is closed or you request deletion of your information, we will take steps to delete or anonymise your information as soon as reasonably possible in compliance with applicable law.

5 Sharing Information with Third Parties

7ezd does not sell your personal information or transfer it to third parties for commercial purposes. However, sharing information may be necessary in the following limited circumstances:

5.1 Service Provider Partners

To operate our services, we work with trusted third-party service providers such as payment processors (bKash, Nagad, Rocket, Upay, banks), game software providers, and data security services. These partners receive only the information necessary for their designated tasks and operate under strict confidentiality agreements.

5.2 Legal Obligations

In the case of a court order, a lawful request from a law enforcement agency, or a legal obligation, 7ezd may be required to provide relevant information to the relevant authorities.

5.3 Business Changes

In the event of business changes such as mergers, acquisitions, or asset transfers, your information may be transferred to a new entity. We will notify you in advance in such circumstances.

5.4 International Data Transfers

Our partner service providers may be located outside Bangladesh. In such cases, we ensure that your information is transferred with appropriate safeguards in place.

6 Cookies and Tracking Technologies

7ezd uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform, such as maintaining login sessions.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: For understanding how the platform is used, which helps improve our services.
• Security Cookies: For preventing fraud and unauthorised access.

6.2 Cookie Controls

You can accept or reject cookies at any time by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly. See your browser's help section to delete or block cookies.

7 Your Rights Regarding Your Information

7ezd believes you should have full control over your own information. To that end, we provide you with the following rights:

• Right of Access: The right to know what information we hold about you and to receive a copy.
• Right to Rectification: The right to correct inaccurate or incomplete information about you.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to restrict the processing of your information in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured, machine-readable format.
• Right to Object: The right to object to the processing of your information for specific purposes.
• Right to Withdraw Consent: The right to withdraw consent at any time from any processing carried out on the basis of consent.

To exercise these rights, please contact us at [email protected] or speak directly with our 24/7 live chat. We will process your request within a reasonable time.

8 Data Protection and Security Measures

7ezd applies industry-standard technical and organisational security measures to keep your personal information secure:

8.1 Technical Safeguards

• SSL/TLS Encryption: All data transmissions are completed through encrypted channels.
• Encrypted Storage: Sensitive information is stored in encrypted form.
• Firewall and Intrusion Detection: Advanced security measures at the server level.
• Two-Factor Authentication: An additional layer of security for account access.
• Regular Security Audits: Periodic reviews carried out by established security experts.

8.2 Organisational Safeguards

• Access to data is restricted to authorised personnel only.
• All staff receive regular training on data protection.
• A rapid response plan is in place in the event of a data breach.

9 Protection of Minors' Information

7ezd provides services only to those aged 21 and above. Our platform does not intentionally collect personal information from any minor.

The registration process includes an age verification mechanism. If we become aware that information of a minor has been collected by mistake, we will promptly delete that information and the associated account.

Parents should monitor their children's online activities, and if you believe a minor is using our platform, please contact us immediately at [email protected].

10 Changes to the Privacy Policy

7ezd reserves the right to update this privacy policy as needed. The policy may be revised due to changes in services, legal requirements, or technological improvements.

For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A relevant notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after changes will be understood as your acceptance of the updated policy. If you do not agree with the policy, you will have the option to close your account.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our team is always ready to assist you.

To submit a privacy complaint or request deletion of your data, please use the contact methods above. We will begin processing your request after verifying your identity and will respond as soon as possible.

Related Policies